Reflection Paper on Group Cases Essay Example | Topics and Well Written Essays - 500 words

Reflection Paper on Group Cases - Essay Example usiness practice to be operating without having a primary infrastructure as well as use of only a particular system to take care of all other necessary elements. Any company worth its salt should be equipped with an enterprise resource planning system (ERP) to ensure that its operations are carried out smoothly. This is because, without such an effective management system, a company’s business may be unable to coordinate its work across all functions, something that may lead to serious losses, even collapse of the business. The VTB case clearly illustrates this phenomenon and the company was in a terrible rush to make sure that it has its house in order just before peak seasons such as Christmas, Valentine’s Day as well as Mother’s Day. Secondly, I have learnt that it is good to always have a single centralised command from where an application can be run to manage the business functions.VTB for instance had a lot of complicated middleware as well as incompatible applications which did not provide the company with any benefits at all. Investment into a robust IT system therefore brings with it several benefits such as seamless working by eliminating lack of standard operating procedures, facilitating transfer and maintenance of information as well as allowing for strategic development of a firm’s information system. Information system therefore can be used as a tool for competitive advantage and can strategically be used to add value to a firm’s customer service by maximising the efficiency of the supply chain as well as solving operational constraints. The second case was that of IT outsourcing gone wrong. Clean & Cure, a multinational company had engaged the services of XperTrans; a provider of human resource outsourcing (HRO) to provide its services all over the world in 44 countries. However, this was never to be, and XperTrans encountered so many problems and finally had to engage a consultancy firm to bail them out. This is a case that really